Understanding and Managing High Conflict Personalities
1 hour of CE for registered neutrals (GA) & pending 1 CLE hour for Georgia attorneys, including 1 trial hour
Session Information
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High conflict disputes are different. They usually involve one or more parties with a high conflict personality characterized by a preoccupation with blaming others, all-or-nothing thinking, unmanaged emotions, and/or extreme behavior. This plenary session will provide a brief overview of the conflict patterns of five high conflict personality disorders, including narcissistic, borderline, antisocial, histrionic, and paranoid. Four actions to avoid with those who have these personalities will be explained. Then, four key skills and techniques will be described, known as the CARS Method®: CONNECTING with empathy, attention and respect (EAR statements™); ANALYZING options and making proposals; RESPONDING to misinformation and hostility; and SETTING limits and imposing consequences.
In-person attendees can join Managing High Conflict Personalities in the Auditorium:
8:45am to 9:45am
These sessions will be live-streamed to virtual attendees.
Bill Eddy, LCSW, Esq.
Bill Eddy, LCSW, Esq. is HCI’s co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with over 12 years of experience.
Bill serves on the faculty of the Straus Institute forDispute Resolution at the Pepperdine University School of Law and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia for seven years. He has been a speaker and trainer in over 35 U.S. states and 13 countries.
The author or co-author of over 20 books, manuals, and workbooks, most recently Our New World of Adult Bullies: How to Spot Them — How to Stop Them. He co-hosts the podcast, It’s All Your Fault! with HCI co-founder, Megan Hunter.
Click on the photo below to learn more.
Full Agenda
The program will run from 8:30 AM to 4:30 PM (full agenda outlined below)
Those attending via livestream will not have access to view sessions presented in Room A, but will have access to a recording of these sessions (and all others) during the month of December (2024). Those attending the conference in person will have a choice between two breakout sessions, held at 1:00 PM and 2:15 PM. Like livestream attendees, a recording of all sessions will be available to in-person attendees for the month of December (2024).
Time
7:30 am - 8:30 am
8:30 am - 8:45 am
8:45 am - 9:45 am
9:45 am - 10:00 am
10:00 am - 11:00 am
n/a11:00 am - 11:15 am
11:15 am - 12:15 pm
12:15 pm - 1:00 pm
1:00 pm - 2:00 pm
1:00 pm - 2:00 pm
2:00 pm - 2:15 pm
2:15 pm - 3:15 pm
2:15 pm - 3:15 pm
3:15 pm - 3:30 pm
3:30 pm - 4:30 pm
4:30 pm
4:30 pm
Session(s)
Registration & Breakfast
Welcome and Program Overview
Understand/Manage High Conflict Personalities
Break
Applying the CARS Method in Dispute Res.
Break
Integrating AI Responsibly: The ASPEN Protocol
Lunch & Award Presentation
Hands-On with AI: Practical Tools for Mediation Professionals
Advanced Probate Issues: Beware of the Shadows
Break
Recent Updates to the Child Support Guidelines
Break
Closing
Continuing Education Information
Integrating AI Responsibly is approved for 1 hour of CE for registered neutrals (GA) & 1 hour of CLE for Georgia attorneys (pending).
The total conference is approved for 6 hours of CE for registered neutrals and is approved by the State Bar of Georgia for 6 CLE hours, including ethics and trial credit.
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All CE for neutrals registered with the Georgia Office of Dispute Resolution will be automatically applied by December 1.
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Georgia Attorneys who purchase the appropriate ticket option will have CLE hours automatically reported to the State Bar of Georgia. The fee for CLE hours is included in the ticket price.
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Attorneys from states other than Georgia: Upon request, we will be happy to assist you with needed documentation to self-report hours to your local State Bar. Please reach out to us at adrinstitute@georgiacourts.gov.
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